Did the others before you received payment? Or did they only appear when you entered the receipt?ĭon’t despair. You said its billable expenses don’t show in the markup account. Your final comment about the new invoice to the same customer raises another question. The amounts there should exactly match the amounts on the sales invoices where they were billed out. It would be useful to see the Billable Expenses register. (I’m puzzled, though, because you only had one mileage entry that date.) For example, you have two entries for 6/25/16 that are exactly 54 cents, the exact mileage rate. I also notice that your markup amounts are not necessarily 1.8%. But if the customer’s account was overpaid by Manager’s reckoning, the extra should have shown up as a negative in Accounts receivable. And if your received funds at any point in excess of what Manager thought was the outstanding amount on the invoice, it has to put that money somewhere. But have all carryover accounts receiveable been entered as I mentioned in my point #2 above? I ask this because whenever an account is overpaid, Manager starts doing automatic allocations. You didn’t say anything further about them. I suspect the problem may go back to the pre-existing invoices you mentioned. And the way that happens is through Accounts receivable. The fact that you don’t suggests these transactions were entered automatically. If you had overbillled on a sales invoice compared to the billable expense amount, you would see a reference to the sales invoice number under Description. His point that the Billable expense - markup drill-down doesn’t provide linkages is actually a clue. I’ve been looking at this at the same time was. If not, can you post some screen shots of the entry screens for the problem invoices? Make sure you do not have them set up in a different currency. Unless those carryover balances are there, you will never balance you books.Ĭheck the customers involved with the problem invoices. Manager will thus ignore them, except for using them to set a starting Accounts receivable balance for that customer. You must set a Start Date and enter those old invoices with date before the Start Date. You need to remedy the situation with invoices issued prior to using Manager. But if you have one set, and there are accidental cases where you specified a currency, that might call up exchange rates that contribute to problems. That’s difficult without access to your records, but here are a few ideas on where to look:ĭo you have a base currency set? If you only work in one currency, you don’t need to. So it is only a matter of figuring out what you did that caused the situation. Well, I can assure you there are no program bugs involved in your situation. I’ve searched the forum, read the guides, poked all over in the program and still I cannot figure out what is happening. It appears for the one invoice with the ten entries that the markup is being calculated at 1.8%. There are ten entries trackable to one invoice (all of the billable expenses on that invoice) and two entries from another invoice. Nonetheless, the summary is showing a balance in the “Billable expenses - markup” line. None of my invoices have markups or write downs on any of the billable expenses. Some of the billable expenses are also expense claims that will be paid to me others are paid by business credit card. Woohoo! They consist primarily of a consulting fee and billable expenses. I have issued a grand total of seven invoices for consulting services. Relatively new user of Manager, novice in accounting principles.
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